Features
  • Strong offering of third-party research
  • Over 100 investor centers for face-to-face support
  • SmartMoney's top discount broker, 3 years running.
  • Many locations for face-to-face support
  • Easy to use trading platform
  • International trading in 25 markets
  • Low-cost Fidelity mutual funds but extremely high commission on non-Fidelity mutual funds
Mobile Interface
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Web Interface
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Fidelity Investments User Review Author: 13 February 2013

Overall Rating

Recommends Fidelity Investments for:

  • International Trading
  • Long Term Investing

Long-term traders who have a nick for quality in-depth research and excellent trade platforms should think about going with Fidelity. Started as a mutual fund provider, Fidelity Investments is now a full-service broker diversifying into stocks, options, ETF\'s etc. . Although, commissions are the higher side compared to other discount brokers, but considering the customer service, platform, and tools they offer, it’s a worthwhile tradeoff for many traders out there, especially if you’re planning to have your IRA with them. The information on the website is quite cluttered and searching for what you want is not a piece of cake.

For detailed information, browse through our detailed reviews below.

What Type of accounts can you open with Fidelity Investments?

Popular brokerage accounts are Individual, Joint, and IRA's.

The list of all accounts that one can start with Fidelity is:

  1. Individual Retirement Accounts (IRAs): Traditional IRA | Roth IRA | Rollover IRA |
  2. Education Accounts (529)
  3. Taxable brokerage accounts
  4. Cash management accounts

Fidelity Investments offers the following selection of investing products:

  1. Stocks
  2. Options
  3. ETF's
  4. Mutual Funds
  5. Bonds and Fixed Income

Fidelity Investments Fees & Commissions

Fidelity Investments commission for stocks and ETFs is $7.95 per trade, which is slightly above the market average. Company does not charge account maintenance (except $25 year for SIMPLE IRA) and inactivity fees. There offer a number of commission-free Fidelity and non-Fidelity mutual funds, but keep in mind that there is a $75 short term redemption fee for mutual funds sold less than 180 days after being purchased. For stock traders, Fidelity has a very straight forward flat-fee based commissions structure. There are no limits on total trade size or price. The FundsNetwork enables you the access to over 4,900 mutual funds. Broker assisted funds purchases cost 0.75% of the total principal amount, $100 minimum and $250 maximum.

Fidelity Investment Tools and Platform Performance

The quality of research provided by Fidelity’s is simply outstanding. They have free research from more than 10 third parties available. The overall depth and scope of the research available can impress anyone. Fidelity offer the following trading platforms:

  1. Beta 9.7.1: Available only to those who place 36 or more trades in a rolling 12-month period. In addition they also have access to interactive charting and market data.
  2. Standard version 9.6: Available only to those who place place 36 or more trades in a rolling 12-month period. They also receive real-time quotes, news, and trading tools.
  3. ActiveTraderPro.com(Web based) TheFidelity Active Trader Pro which has advanced features such as charting, real-time streaming and profit and loss calculators enables you to customize your desktop according to your needs.

Fidelity Investment Mobile Platform

They have enabled access for their trading platform via all mobile devices with browser support. They have developed special applications for iPad, iPhone, Android and Kindle Fire. You can have access to your portfolio international and extended hours trading. Their Mobile App was voted one of the best app by CNNMoney in 2012.

How good is their Customer Service and Support?

From our user reviews and feedback, we've gathered that their phone-customer-service needs improvement. But with more than 100 retail outlets in the country, you can talk to them when you have a problem. They are only among a few brokers that offer face-to-face interaction with customers.

Education & Training for Traders

You can find helpful data under "Research->Learning Center". You can have access to lessons on the trading platform, trading strategies, and Research Tools. Fidelity offers breaking news stories, analyst research reports, articles. For more in–depth information, you can attend live online workshops or a free seminar at one of their investment centers in your area.

Miscellaneous information about Fidelity Investments

Fidelity Investments started in 1946 and are among the giants in the Mutual Funds trading. Other than that, they provide fund distribution and investment advice services, as well as providing discount brokerage services, retirement services, wealth management, securities execution and clearance, life insurance and a number of other services.

You can also look for Scottrade or TD Ameritrade.

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Your Ratings:


  • Overall

  • Types Of Accounts

  • Trading Fees

  • Technology

  • Mobile Platform

  • Customer Service

  • Education

  • Miscellaneous

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22 February 2013

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  • Types Of Accounts

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bool(false)

I personally like them for trading MF\'s as they are one biggies in that domain. But recently, i have moved from buy and hold strategy and moved to active share trading and they seem to dislike that. The commission run too high for me and i am thinking to shift to some other brokerage. What i like in them is their research, but what sucks is their website is terrible to navigate. I totally agree with the author that the site is cluttered.


22 February 2013

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bool(true)

They have a good iPad app. Its easier to trade with than using their website. Its ok for swing trading but I wouldn\'t want to try to day trade with it. Whoever designed their app should redo the website. The review is spot on about the website. There is a ton of good information and research available but its hard to navigate their site.


22 February 2013

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  • Types Of Accounts

  • Trading Fees

  • Technology

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bool(true)

I have been Fidelity customer may be over 20 years now. I will say I am a well satisfied customer, and never had a problem of any of the kind the critics have expressed here. I trade stocks and options averaging probably one trade a week. Their fees may not be the lowest in the industry, but they are not too far off from the lowest to be upset about. I must specially mention that on retirement related matters I have found their advice just wonderful which helped me plan things a whole lot better in a short time; it amazed me that my CPA could not provide such crisp actionable advice.


13 February 2013

Overall Rating

  • Types Of Accounts

  • Trading Fees

  • Technology

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  • Customer Service

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bool(true)

I have been a Fidelity customer over 15 years now. I used to find the web site easy to use and intuitive,

Their website takes many more clicks to navigate to a different account page than before. (This would not be an issue if you had only one account, such as a single IRA or a single investment account). Real time quotes are now SLOW since the revamp.

I came across this web site wondering what else was out there.

On the plus side, if you call customer service, you do get an American who speaks competent English. The quality of support varies depending on which representative you get, from disappointing to mind boggling awesome. Luck of the draw


13 February 2013

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bool(true)

I\'ve been searching for a very good investment/brokerage firm for weeks. I have a buy and hold strategy for mutual funds, but am interested in some stock trading. However, on almost every forum I\'ve read about every brokerage I read very similar complaints from investors--from mild criticism to strong hostility. None of the well-known firms receive good reviews except in cases where the investor has little or no regular contact (buy and hold) with the firm...and what a shame! I\'m almost out of ideas of where to turn to find a good firm, but I\'ll continue to search.


13 February 2013

Overall Rating

  • Types Of Accounts

  • Trading Fees

  • Technology

  • Mobile Platform

  • Customer Service

  • Education

bool(true)

I\'ve had a fidelity brokerage acct for 20+ years. Research is good, customer service is good, account info is ok, trading is ok, performance info is weak. Overall I give them a solid average. I keep some of my funds with them since I believe strongly in brokerage diversification.


18 October 2012

Overall Rating

  • Types Of Accounts

  • Trading Fees

  • Technology

  • Mobile Platform

  • Customer Service

  • Education

bool(true)

I have been using Fidelity as my primary broker for almost 3 years. I think they might be one of the biggest discount brokerage firms. Their web portal for trading is phenomenal. Fidelity also has got local offices in almost all the cities across the country. So if you are one of those people like face to face interaction with your broker, you will Fidelity. Scottrade is similar to Fidelity in that regard, you might want to check them out also

Their education series including seminars and training sessions on various investing topics is very helpful specially if you are new to investing / trading world.


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