Zecco upgrades their website – Offers Free Stock Trading

An article by pgupta

Zecco has recently made major improvement to their website. We took a moment to go through the changes and dedicate an article highlighting the key changes. Following is the summary of changes we noticed:

Zecco provides better Quotes and Research, Better Usability

The upgrade adds vastly improved research and analysis tools, real-time quotes, and significant improvements in overall ease of use. Among the new features are:

Streaming, real-time quotes throughout the research section
Advanced charting tools with extensive overlays for detailed technical analysis
Stock, screeners to help investors find new trading opportunities
A free web streamer allowing traders to monitor their portfolios in real time
An options strategy builder permitting the quick assembly of complex, multi-leg options
Greater integration of Zecco community sentiment in all our research

We expect that these features will be of great interest to both casual and active traders.

Much Improved Customer Service with Zecco

Zecco has also made major improvements in their customer service. They increased Zecco Trading customer service staff by 20% in 2009 and recently extended the service operations by 18-1/2 hours per week. Live chat (introduced in early 2009) is very popular with customers, and has contributed to helping us reduce telephone wait times to a very low 30 seconds (as of January 2010).

As a result of all these investments, their third-party verified customer satisfaction scores are significantly higher, with 82% willingness to recommend in January. So if you haven’t tried the customer service lately, just give them a call at (877) 700-STOCK (-7862). Hearing is believing.

For Zecco reviews, please read Zecco Reviews – 0$ Stock Trading